We Got Softer Toilet Paper— and Other Low-Cost Ways to Engage, Retain and Recruit Staff – Webinar
Participants will be able to:
- Discuss how specific leadership practices generate positive staff, resident and organizational outcomes
- Identify concrete strategies and systems for recruiting and retaining high performers
- Explain how evidence-based leadership practices can transform a troubled inner city 'critical access' nursing home into a high-performing and person-centered community
This presentation is directed to long-term care administrators and directors of nursing services.
David Farrell, MSW, LNHA, is a licensed nursing home administrator who has spent his entire career in the long-term care profession. He started as a certified nursing assistant to earn extra money while attending college. That experience inspired him to pursue a master's degree in social work with a concentration in gerontology and administration from Boston College. In the 27 years he has served as a nursing home administrator and regional director of operations, David has advocated for patient-centered care using quality improvement practices. A published author and former member of the board of directors at the Pioneer Network, he is the author of an award-winning book, Meeting the Leadership Challenge in LTC: What You Do Matters! co-authored with Barbara Frank and Cathie Brady.
Time: 60 minutes
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